SimpleHelp - Path Traversal (CVE-2024-57727)

CVE-2024-57727 is a vulnerability in SimpleHelp remote support software that allows unauthenticated attackers to perform path traversal and download arbitrary files from the host system. Successful exploitation can expose sensitive server configuration files, including secrets and hashed user passwords.

CrowdSec has been tracking this vulnerability and its exploits since 10th of March 2025.

According to CrowdSec data, while opportunistic exploitation dominates, a portion of threat actors trying to exploit CVE-2024-57727 apply basic targeting methods such as port or service detection. This indicates emerging patterns of selective targeting. Data from the CrowdSec community also indicates a gradual decrease in attacks targeting CVE-2024-57727. While still present in the wild, exploitation levels have dropped noticeably week-over-week. This may signal that the vulnerability is becoming less relevant or that defenses are improving fast enough for attackers to lose interest.

Observed exploitation attempts request URLs containing /toolbox-resource/../, used to trigger the path traversal.