SimpleHelp - Path Traversal (CVE-2024-57727)

CVE-2024-57727 is a vulnerability in SimpleHelp remote support software that allows unauthenticated attackers to perform path traversal and download arbitrary files from the host system. Successful exploitation can expose sensitive server configuration files, including secrets and hashed user passwords.

CrowdSec has been tracking this vulnerability and its exploits since 10th of March 2025.

Insights from the CrowdSec network reveal that the attackers trying to exploit CVE-2024-57727 are composed of a fairly even mix of opportunistic and targeted actors. Some attackers employ preliminary reconnaissance, while others use indiscriminate scanning. Telemetry from the CrowdSec network also shows that exploitation activity for CVE-2024-57727 remains steady week-over-week. Attack volumes are consistent with long-term trends, indicating sustained interest from threat actors. CVE-2024-57727 continues to be an active part of the threat landscape and will likely remain this way for the forseeable future.

Observed exploitation attempts request URLs containing /toolbox-resource/../, used to trigger the path traversal.